Terms of Service

1. Agreement to These Terms

These Terms of Service (“Terms”) form a binding agreement between you and [LEGAL ENTITY NAME] (“Kodevex”, “we”, “us”) governing your access to and use of the Kodevex website, software, and related services (collectively, the “Service”). By creating an account, starting a subscription, or purchasing a license, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

Kodevex is a subscription software product that provides application functionality together with an optional hosted AI chat feature. We may modify, add, or discontinue features at any time. We will give reasonable notice of material changes that adversely affect paid subscribers.

3. Accounts and Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at hello@kodevex.dev if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions, Billing, and Renewal

Paid plans (currently Starter and Pro) are billed on a recurring monthly basis at the price displayed at the time of purchase. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel at any time from your billing portal; access continues until the end of the period you have already paid for.

Payments are processed by third-party merchant-of-record providers, currently Paddle and/or Creem. When you purchase a subscription, you also agree to the applicable provider’s terms, and the provider is responsible for collecting and remitting applicable taxes. If a payment fails, we may retry the charge and may suspend access until the balance is settled.

Prices are exclusive of taxes unless stated otherwise. We may change pricing with at least 30 days’ notice; changes take effect at your next renewal, and you may cancel before then to avoid them.

5. Refunds

Our refund practices are set out in the Refund Policy, which forms part of these Terms. In short: subscription charges are generally non-refundable except where required by law or where a first-time purchase is requested within 14 days and the Service has not been materially used. Self-hosted licenses are refundable within 14 days of purchase provided the source repository access has not been exercised.

6. Acceptable Use

You agree not to:

• use the Service to violate any applicable law or regulation;
• attempt to gain unauthorized access to the Service, other accounts, or the systems or networks connected to it;
• reverse engineer, decompile, or attempt to extract the source code of the hosted Service, except as permitted by law;
• resell, sublicense, or provide the hosted Service to third parties as a competing offering;
• upload malware or use the Service to distribute spam, phishing, or unlawful content; or
• circumvent usage limits, rate limits, or entitlement checks.

7. Self-Hosted License

If you purchase a self-hosted license, we grant you a non-exclusive, non-transferable, perpetual license to use, modify, and deploy the delivered source code for your own products, subject to payment of the applicable one-time fee. The license covers you and, where purchased for a team, the seats we agree in writing. You may not redistribute, resell, or publicly publish the source code, or offer it as a competing starter kit, template, or boilerplate, whether modified or unmodified. Updates we release after your purchase are included for the period stated at purchase. Ownership of the source code and all intellectual property rights remains with us; you receive a license, not a transfer of title.

8. Intellectual Property

The Service, including its software, design, text, and trademarks, is owned by us or our licensors and is protected by intellectual property laws. These Terms grant you no rights in our trademarks, logos, or brand elements. You retain all rights to the content and data you submit to the Service.

9. Third-Party Services

The Service relies on third-party providers for authentication and data storage, payment processing, hosting, email delivery, and AI chat functionality. A current list is set out in the Privacy Policy. We are not responsible for the acts or omissions of these providers, though we select them with reasonable care.

10. Availability and Disclaimers

We aim for high availability but do not guarantee uninterrupted or error-free operation; scheduled maintenance and third-party outages may cause downtime. The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law.

11. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities. Our total aggregate liability arising out of or relating to the Service will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service, in which case we will refund any prepaid, unused fees on a pro-rata basis. Provisions that by their nature should survive termination, including intellectual property, disclaimers, and liability limits, will survive.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced by email or in-product notice at least 14 days before they take effect. Continuing to use the Service after the effective date constitutes acceptance.

14. Governing Law and Disputes

These Terms are governed by the laws of [JURISDICTION], without regard to its conflict-of-law rules. The courts of [JURISDICTION] will have exclusive jurisdiction over any dispute, except that either party may seek injunctive relief in any competent court to protect its intellectual property.

15. Contact

Questions about these Terms? Email hello@kodevex.dev.